KK
Khethumusa K

1 reviews | Active since May 2017

04 Sept 2025, 16:23

Exploited,victimized for their own personal gains

<div>Sanlam is not making any changes they already deducted my money last month I respond to their emails but still they haven’t terminated I never agreed I responded same day when I saw how I was exploited by inflations in the policy and told them it’s not what we agreed on and I specifically said they mustn’t proceed but they did without my knowledge and consent They keep on stalling for their benefit I want my money and still waiting for the termination later as proof I sent then communication with their preventative sales person and name I shared both parties conversation that I’m no longer joining They are not assisting me im only communicating with the auto machine from Sanlam Is this how you do your business by exploiting clients and violating their rights of choice I’m being forced to pay what I said I don’t want I want the money they took from my salary you have all proof of what I said I screenshot everything and sent to you via email but still I’m being ignored and not assisted Should I open a case and sue the company cause wow I’m being ****** day light Is this how you run the company by exploiting people and abusing their rights??? What’s hard to terminate and send a letter aswell as refunding me my money Why are you dragging cause I don’t want your policies!!! The guy said he comes from Pietretief branch Mpumalanga his name is ***** contact ********* and he came to Mapulaneng hospital Little did I know I was gonna experience such abuse from Sanlam</div>

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Replies (3)
Sanlam
Sanlam's reply04 Sept 2025, 16:32
Official
Good day Khethumusa

We apologise for your experience and have arranged for assistance from Sanlam Sky.

Regards
Sanlam Client Care
KK
Khethumusa K's update04 Sept 2025, 17:41
Reviewer Update
You keep on saying one thing without any actual action to solve the matter
Sanlam
Sanlam's reply08 Sept 2025, 10:29
Official
Good morning Khethumusa 

Sanlam Sky has informed us that they have sent you an email.

Regards
Sanlam Client Care