KK
Khethumusa K

1 reviews | Active since May 2017

26 Aug 2025, 14:15

Exploited by Sanlam personnel

I’m being victimized and forced to have Sanlam policy I told them not to proceed joining me but to my surprise it popped on my payslip when I specifically said I’m no longer interested since it’s not what I asked for

Please help they beeen playing me back and forth

0
Replies (6)
Sanlam
Sanlam's reply26 Aug 2025, 14:25
Official
Good day Khethumusa   
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply27 Aug 2025, 10:58
Official
Good day Khethumusa   
This is to confirm that feedback has been provided to you via email. Please respond to the email  for further assistance. 
 
 Regards
 Sanlam Client Care
KK
Khethumusa K's update30 Aug 2025, 16:50
Reviewer Update
The so called feedback I got is not making sense,I need an email that states I’m not Sanlam client and that you removed yourselves policy out of my Persal cause I’m not your client I’m not expecting any deductions from my side since I didn’t give consent to your sells person I specifically told him not to proceed cause it wasn’t what I asked for

Cancel everything as per request,then take the matter to your forensic if you need too I sent all screenshots of the conversation I had with him via email to Sanlam what more proof do you want I also sent my payslip,ID copy what more do you want you keep on stalling on cancellation so it benefits your company

I DO NOT WANT YOUR POLICY I was exploited and I saw it immediately and terminated joining cause it wasn’t what we agreed on

I was also called before writing in this platform and since all calls are recorded that’s another proof of verbal communication between myself and the Sanlam team
Sanlam
Sanlam's reply30 Aug 2025, 22:53
Official
Hello Khethumusa

We have referred your concern to Sanlam Sky for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply01 Sept 2025, 10:18
Official
Good day Khethumusa

We have received confirmation that Sanlam Sky has been in contact with you via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care 
KK
Khethumusa K's update13 Sept 2025, 14:11
Reviewer Update
I finally got assisted to my matter and cry by Sanlam representative Penny Cellere and received a communication that it’s been cancelled and refund will be given

Thank you Penny Cellere🙏🏽