MM
Mampho M

1 reviews | Active since Oct 2024

29 Oct 2024, 10:01

Exit pension funds

I've resigned in june 2024 at sanlam sky its 4 months, i haven't received any communication from them. When i call provident fund they say they haven't received my papers till now I must go back to the office and find out. At the office give me the number to communicate with the payroll which he never answers calls or emails. No one is willing to help.

0
Replies (7)
Sanlam
Sanlam's reply29 Oct 2024, 10:05
Official
Good day Mampho

We are sorry to hear about your service experience and would like to assist.

We will be sending you a Private reply.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply31 Oct 2024, 12:11
Official
Good day Mampho

We have received feedback that you have been contacted regarding this matter.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply01 Nov 2024, 08:06
Official
Good morning Mampho

Thank you for letting us know.

Regards
Sanlam Client Care 
MM
Mampho M's update06 Nov 2024, 07:07
Reviewer Update
Good morning

I feel that sanlam is taking me for a fool now, last week they send Simphiwe Dlaminin to assist me with my money that they don't want to pay, I have send the forms and signed them and send them back to him till today no feedback, this morning when I send him email I get auto reply.

I need this matter to be solved today is being a week now people who resigned after me got their money, what is it must I do to get my money. I have to pay my kids school fees they have exams. Am really getting fed up with sanlam.

Regards
Mampho
Sanlam
Sanlam's reply06 Nov 2024, 08:21
Official
Good morning Mampho

We are sorry to hear that you have not been assisted further. We have referred your complaint to Sanlam Corporate.

Regards
Sanlam Client Care 
MM
Mampho M's update06 Nov 2024, 11:32
Reviewer Update
Good morning

Since morning till now sanlam people still don't want to help me, why deduct money from your staff when is time to pay up they have to run after you guys, since June is November now, I send emails what's apps nothing, so my next step is all social medias I will end up even on etv, such I big company for nothing
Sanlam
Sanlam's reply11 Nov 2024, 15:41
Official
Hello Mampho

We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you further.  

Please respond to their email with any further enquiries/requests you have.

Regards
Sanlam Client Care