IM
Innocentia M
1 reviews | Active since Oct 2024
29 Oct 2024, 09:28
Exit pension funds
Since I've resigned in july 2024 at sanlamsky its more than 8 weeks that they anticipated, i haven't received any communication from them, am the only one who is taking on my pension fund payout. When i call provident fund they say its been starked some where because it was suppose to go to sars long time ago they don't know whats the delay of it
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Replies (4)
Sanlam's replyOfficial
29 Oct 2024, 09:32Good morning Innocentia
We are sorry to learn of your negative service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
We are sorry to learn of your negative service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
Sanlam's reply29 Oct 2024, 09:32
Official
Good morning Innocentia
We are sorry to learn of your negative service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
We are sorry to learn of your negative service experience and would like to assist.
We will be sending you a Private reply.
Regards
Sanlam Client Care
IM
Innocentia M's updateReviewer Update
31 Oct 2024, 13:08Good day
Since ive been waiting for sanlamsky to talk to me privately until today nothing has happened, i called their provided fund they saying my file its stacked with them to be send to sars then after they have to pay BUT its been a month now no movements on my file when i ask why i they also don't have answers
Its so frustrating because im not allowed to talk to the people who are doing payments meanwhile the bank is threatening to take my house and car i don't know what to do any more because sanlam they don't take us seriously at all please help me
Since ive been waiting for sanlamsky to talk to me privately until today nothing has happened, i called their provided fund they saying my file its stacked with them to be send to sars then after they have to pay BUT its been a month now no movements on my file when i ask why i they also don't have answers
Its so frustrating because im not allowed to talk to the people who are doing payments meanwhile the bank is threatening to take my house and car i don't know what to do any more because sanlam they don't take us seriously at all please help me
IM
Innocentia M's update31 Oct 2024, 13:08
Reviewer Update
Good day
Since ive been waiting for sanlamsky to talk to me privately until today nothing has happened, i called their provided fund they saying my file its stacked with them to be send to sars then after they have to pay BUT its been a month now no movements on my file when i ask why i they also don't have answers
Its so frustrating because im not allowed to talk to the people who are doing payments meanwhile the bank is threatening to take my house and car i don't know what to do any more because sanlam they don't take us seriously at all please help me
Since ive been waiting for sanlamsky to talk to me privately until today nothing has happened, i called their provided fund they saying my file its stacked with them to be send to sars then after they have to pay BUT its been a month now no movements on my file when i ask why i they also don't have answers
Its so frustrating because im not allowed to talk to the people who are doing payments meanwhile the bank is threatening to take my house and car i don't know what to do any more because sanlam they don't take us seriously at all please help me
Sanlam's replyOfficial
31 Oct 2024, 13:55Good afternoon Innocentia
We are sorry to learn that this matter has not yet been resolved and have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to learn that this matter has not yet been resolved and have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply31 Oct 2024, 13:55
Official
Good afternoon Innocentia
We are sorry to learn that this matter has not yet been resolved and have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to learn that this matter has not yet been resolved and have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
08 Nov 2024, 13:13Good day Innocentia
This is to confirm that you have been contacted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted.
Regards
Sanlam Client Care
Sanlam's reply08 Nov 2024, 13:13
Official
Good day Innocentia
This is to confirm that you have been contacted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted.
Regards
Sanlam Client Care