NW
Ndumi W
1 reviews | Active since Jul 2022
17 Jul 2025, 23:40
Excuses and delay tactics to avoid paying a claim
Assopl is the worst insurance ever, it is so frustrating and so disappointing. Infact they are ****** that will do anything to avoid paying. They are so pathetic. Guys if you don't want to be disappointed, avoid this fly by night insurance and stick to reputable insurance companies like Old Mutual and Metropolitan, period.
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Sanlam's replyOfficial
18 Jul 2025, 07:06Good day Ndumi, thank you for reporting this to us. My condolences on the passing of your aunt. We will urgently request our claims management team to expedite the validation of the claim and will provide further feedback to your direct e-mail as soon as possible. Sincerest apology for the inconvenience caused. Regards, Assupol Complaints Manager
Sanlam's reply18 Jul 2025, 07:06
Official
Good day Ndumi, thank you for reporting this to us. My condolences on the passing of your aunt. We will urgently request our claims management team to expedite the validation of the claim and will provide further feedback to your direct e-mail as soon as possible. Sincerest apology for the inconvenience caused. Regards, Assupol Complaints Manager