Excellent Service

Assupol is definitely the name I trust for Funeral Cover. When my Stepfather, followed by my Mom and last year my cousin passed away I didn't know if I was going to be in good hands. I submitted a claim 3 times already, every single time I received superb service, as soon as I received all the documentation required to submit the claim, I went to the offices in East London and the last time I submitted directly to head office. The consultants are empathetic and they understand the weight on your shoulders with the loss of a loved one, the process begins immediately and within a few hours the claims are processed, the benefits are paid out on the very first day of the claim being logged. I received instantGroceries SMSs on my phone and I could go do shopping for the vigils that were to follow and pay for a tent. A few hours later the claim is approved and money is alomost immediately available in your bank account to start the arrangements, they even sent me SMSs of condolences for my loss. I received airtime the next day and I could call loved ones and not worry about spending money on airtime. I received the family income benefit every month for 6 months almost immediately after the burial, I had this policy for 8 years running and Assupol treat their clients like they are the most important policy member at that time. I gave my loved ones dignified burials, I trust that the remainder of my family members under this cover will also be treated in this respectful manner. Should I pass before them I have faith that they will be taken care of by well trained, caring and loving people at Assupol. Thank You Assupol because none of this would've been possible without your professionalism and tenacity, serving others when they are unable to help themselves is definitely your your commitment. Keep up the brilliant work