ND
Ntokozo D

1 reviews | Active since May 2022

21 Jun 2022, 12:58

Excellent customer service at Sanlam

I want to applaud Sanlam for their caring services to their clients at all times. I took an investment with them in 2014 paying monthly installments and never worried about it. On darker days I called the office to inquire if I can get a loan against the funds since I signed up for 10-year maturity. To my surprise, I was allowed to do a withdrawal and was able to fix my leaking roof due to heavy rains in Durban. And I continued to engage them on all my financial issues, all the time I received excellent service.

Keep up the good work Sanlam team, I was truly impressed by the service and will always encourage people to see what's in store at Sanlam.

Keeping your customer satisfied increases is the way to go!!

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Replies (1)
Sanlam
Sanlam's reply21 Jun 2022, 13:27
Official
Dear Ntokozo

We are very happy to hear that you received such excellent service from us and that your needs were addressed. Thank you for also taking the time to post this wonderful review. 

We hope you will have a great day further. 

Kind regards 
Sanlam Client Relations