OM
Omphile M
1 reviews | Active since Nov 2024
14 Nov 2024, 11:49
Even after two weeks following burial, the life insurance claim has not been paid.
Hi. This Assupol organization is de*****ing people from their claims.
For example, I had a life insurance policy for one of my siblings at home, but when I went to claim the money for funeral services, they were nowhere to be found, and the funeral was two weeks ago, but my claim has yet to be completed. I've been with them for almost five years, and they've suddenly stopped paying us. They are ****mers, and I hope their business would be destroyed.
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Replies (1)Sanlam's replyOfficial
14 Nov 2024, 12:43Dear Omphile, thank you for reporting this to us. My apology for any frustration caused. To assist further we will need your policy number and ID number. I have sent an e-mail to your direct e-mail address, to forward this to us. This will help us to investigate and correct the matter. Regards, Assupol Complaints Manager
Sanlam's reply14 Nov 2024, 12:43
Official
Dear Omphile, thank you for reporting this to us. My apology for any frustration caused. To assist further we will need your policy number and ID number. I have sent an e-mail to your direct e-mail address, to forward this to us. This will help us to investigate and correct the matter. Regards, Assupol Complaints Manager
