GV
Gesina V
1 reviews | Active since Jan 2024
23 Apr 2024, 11:23
Estate delayed
Having bad service from them. They are attending to my aunts Estate. Handed document 22 October 2021. It is small estate and not a lot of extras to sort. But clearly if they having a rough time sorting this estate. Can not imagine why they are taking so long.?
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Replies (5)0
Replies (5)
Sanlam's replyOfficial
23 Apr 2024, 11:31Good day Gesina We are sorry to hear of your poor client service experience during this difficult time. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Best regards,
Sanlam's reply23 Apr 2024, 11:31
Official
Good day Gesina We are sorry to hear of your poor client service experience during this difficult time. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
23 Apr 2024, 11:32Good day Gesina Please provide your aunts ID number in order for us to trace her record. Regards
Sanlam Client Care
Sanlam Client Care
Best regards,
Sanlam's reply23 Apr 2024, 11:32
Official
Good day Gesina Please provide your aunts ID number in order for us to trace her record. Regards
Sanlam Client Care
Sanlam Client Care
Best regards,
GV
Gesina V's updateReviewer Update
23 Apr 2024, 13:45Mrs ASJ ROELOFFZE
*** 08 2
Thank you
*** 08 2
Thank you
GV
Gesina V's update23 Apr 2024, 13:45
Reviewer Update
Mrs ASJ ROELOFFZE
*** 08 2
Thank you
*** 08 2
Thank you
Sanlam's replyOfficial
23 Apr 2024, 13:50Thank you for the information. We have referred it to the relevant department.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Best regards,
Sanlam's reply23 Apr 2024, 13:50
Official
Thank you for the information. We have referred it to the relevant department.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
26 Apr 2024, 10:44Good day Gesina
This is to confirm that Sanlam Trust has acknowledged your complaint via email and will be assisting you further.
Regards
Sanlam Client Care
This is to confirm that Sanlam Trust has acknowledged your complaint via email and will be assisting you further.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply26 Apr 2024, 10:44
Official
Good day Gesina
This is to confirm that Sanlam Trust has acknowledged your complaint via email and will be assisting you further.
Regards
Sanlam Client Care
This is to confirm that Sanlam Trust has acknowledged your complaint via email and will be assisting you further.
Regards
Sanlam Client Care
Best regards,