sC
susan C
1 reviews | Active since Dec 2016
27 Jul 2021, 15:39
Empty promises and poor services
Sanlam phoned me friday telling me that everything will be sorted today. Also got email confirming it and its 15:37 and still no answers
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
27 Jul 2021, 15:52Dear Susan
We acknowledge receipt of your complaint. Kindly provide either your ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide either your ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Best regards,
Sanlam's reply27 Jul 2021, 15:52
Official
Dear Susan
We acknowledge receipt of your complaint. Kindly provide either your ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide either your ID or policy number in the private field for further investigation.
Kind regards
Sanlam Client Relations
Best regards,
sC
susan C's updateReviewer Update
27 Jul 2021, 15:53***
sC
susan C's update27 Jul 2021, 15:53
Reviewer Update
***
Sanlam's replyOfficial
28 Jul 2021, 11:56Dear Susan
Thank you for the information. Your matter was escalated to the responsible team for further handling.
Regards
Sanlam Client Relations
Thank you for the information. Your matter was escalated to the responsible team for further handling.
Regards
Sanlam Client Relations
Best regards,
Sanlam's reply28 Jul 2021, 11:56
Official
Dear Susan
Thank you for the information. Your matter was escalated to the responsible team for further handling.
Regards
Sanlam Client Relations
Thank you for the information. Your matter was escalated to the responsible team for further handling.
Regards
Sanlam Client Relations
Best regards,