PS
Philani S
1 reviews | Active since May 2021
24 May 2021, 09:23
Employee Provident Payout
Hi there I’m totally unhappy with your services,it’s been 3months now waiting for my provident fund with you guys.Every time when I call I’m being told about the migration process of which I’m not getting the indicative time on when is it gonna.end,so I’m not sure when my case is gonna be finalised.
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Replies (5)0
Replies (5)
Sanlam's replyOfficial
24 May 2021, 09:38Dear Philani
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further handling.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further handling.
Kind regards,
Sanlam Client Relations
Sanlam's reply24 May 2021, 09:38
Official
Dear Philani
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further handling.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further handling.
Kind regards,
Sanlam Client Relations
PS
Philani S's updateReviewer Update
24 May 2021, 16:25Must I expect a call from you guys or what because that's what I'm being always told when I call Sanlam?...
PS
Philani S's update24 May 2021, 16:25
Reviewer Update
Must I expect a call from you guys or what because that's what I'm being always told when I call Sanlam?...
Sanlam's replyOfficial
25 May 2021, 08:52Dear Philani
Apologies for the poor service received. We are following up with the department and requesting that they be in touch with you.
Regards,
Sanlam Client Relations
Apologies for the poor service received. We are following up with the department and requesting that they be in touch with you.
Regards,
Sanlam Client Relations
Sanlam's reply25 May 2021, 08:52
Official
Dear Philani
Apologies for the poor service received. We are following up with the department and requesting that they be in touch with you.
Regards,
Sanlam Client Relations
Apologies for the poor service received. We are following up with the department and requesting that they be in touch with you.
Regards,
Sanlam Client Relations
PS
Philani S's updateReviewer Update
27 May 2021, 09:43Today it's the 27th and I'm hoping to get good news from you guys....
PS
Philani S's update27 May 2021, 09:43
Reviewer Update
Today it's the 27th and I'm hoping to get good news from you guys....
Sanlam's replyOfficial
10 Mar 2022, 17:26Dear Philani
Please accept our apology for not responding sooner to your post. We received feedback that our Employee Benefits team made contact with you when we escalated it. We trust your matter has since been resolved.
Regards
Client Relations
Please accept our apology for not responding sooner to your post. We received feedback that our Employee Benefits team made contact with you when we escalated it. We trust your matter has since been resolved.
Regards
Client Relations
Sanlam's reply10 Mar 2022, 17:26
Official
Dear Philani
Please accept our apology for not responding sooner to your post. We received feedback that our Employee Benefits team made contact with you when we escalated it. We trust your matter has since been resolved.
Regards
Client Relations
Please accept our apology for not responding sooner to your post. We received feedback that our Employee Benefits team made contact with you when we escalated it. We trust your matter has since been resolved.
Regards
Client Relations