NW
Naomi W
1 reviews | Active since Mar 2018
11 Sept 2020, 12:39
Employee benefits Sanlam terrible service
Employee benefits department is a joke.
Since 1 September I have heard 10 different versions of stories regarding my claim. Nthabiseng was the only competent and effecient person I dealt with. Still don't know when this department will have my Querie resolved. Sad that I have to post this review.
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
11 Sept 2020, 13:14Good day, Naomi
We acknowledge receipt of your complaint. Kindly provide us with your ID number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide us with your ID number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply11 Sept 2020, 13:14
Official
Good day, Naomi
We acknowledge receipt of your complaint. Kindly provide us with your ID number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Kindly provide us with your ID number in the private field for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
11 Sept 2020, 13:54Dear Naomi
We will refer your matter to the relevant department.
Regards,
Sanlam Client Relations
We will refer your matter to the relevant department.
Regards,
Sanlam Client Relations
Sanlam's reply11 Sept 2020, 13:54
Official
Dear Naomi
We will refer your matter to the relevant department.
Regards,
Sanlam Client Relations
We will refer your matter to the relevant department.
Regards,
Sanlam Client Relations
NW
Naomi W's updateReviewer Update
11 Sept 2020, 13:56Again? Been waiting for days for that useless department to give me some useful information.
NW
Naomi W's update11 Sept 2020, 13:56
Reviewer Update
Again? Been waiting for days for that useless department to give me some useful information.
Sanlam's replyOfficial
11 Sept 2020, 14:30Dear Naomi
One of our consultants will be in touch with you.
Regards,
Sanlam Client Relations
One of our consultants will be in touch with you.
Regards,
Sanlam Client Relations
Sanlam's reply11 Sept 2020, 14:30
Official
Dear Naomi
One of our consultants will be in touch with you.
Regards,
Sanlam Client Relations
One of our consultants will be in touch with you.
Regards,
Sanlam Client Relations
Sanlam's replyOfficial
16 Sept 2020, 09:31Dear Naomi
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you via email to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you via email to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
Sanlam's reply16 Sept 2020, 09:31
Official
Dear Naomi
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you via email to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations
We sincerely apologise for the service experience received.
Due to the protection of your personal information, Our consultant has made contact with you via email to discuss the progress of your payment.
Please feel free to contact the consultant directly should you have any further enquiries.
Kind regards,Sanlam Client Relations