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Simamkele N

1 reviews | Active since Mar 2026

01 Sept 2026, 11:44

Employee benefit payout

I have been waiting for my payment of the employment benefit and the matter has been escalated everything I get in contact with an agent. It is a full 2 months with no payment from sanlam and they don't send a feedback at all. Very disappointed

0
Replies (6)
Sanlam
Sanlam's reply01 Sept 2026, 11:56
Official
Good day, Simamkele

We are sorry to learn of your poor service experience.

Please send us a private reply with your ID number.

On receipt of it, we will arrange for assistance from the responsible department.

Be assured that any information you provide will be used solely to assist you with this matter.

Regards
Sanlam Client Care

Best regards,

SN
Simamkele N's update01 Sept 2026, 12:10
Reviewer Update
Thank you ***
Sanlam
Sanlam's reply02 Sept 2026, 08:18
Official
Good day, Simamkele

Thank you for the information. We have referred your complaint to Sanlam Corporate.

Regards
Sanlam Client Care

Best regards,

SN
Simamkele N's update02 Sept 2026, 09:08
Reviewer Update
Good Day

Thank you for attending to the matter and I look forward to the funds or feedback from you.
Sanlam
Sanlam's reply08 Sept 2026, 11:24
Official
Good day, Simamkele

This is to confirm that you have been contacted via email. Please respond to the email for further assistance.

Regards
Sanlam Client Care

Best regards,

SN
Simamkele N's update08 Sept 2026, 17:40
Reviewer Update
Good Day

Yes thank you for the assistance again.

Regards