Emergency pot

Item: Sanlam
Rating: 1
Author: Mervin J

I made a withdrawal of my pension fund at the time I could only get my vested pot and Sanlam advice I could only withdraw my emergency pot in March 2025 I log in to make withdrawal but to my surprise my funds are no longer showing when contacting Sanlam via email no response

I am truly disappointed with the after services with Sanlam

Please I’m coming here on maybe I can get help

Helpful (0)

Replies (2)

Sanlam's replyOfficial

11 Mar 2025, 17:23

Good day Mervin
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply11 Mar 2025, 17:23

Official

Good day Mervin
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.

Regards
Sanlam Client Care

Best regards,

Sanlam's replyOfficial

18 Mar 2025, 13:25

Good afternoon Mervin

We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.

Please respond to their email for any further assistance you require.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply18 Mar 2025, 13:25

Official

Best regards,

Emergency pot

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