KK
Kershnie K
1 reviews | Active since Jun 2015
21 Jan 2019, 14:07
Elite Umbrella Provident Fund - Non Payment
I resigned from my previous employer in April 2018, I submitted my documents to the employer who did not submit the documents to Sanlam. I decided to contact the PFA to assist me with the matter who then contacted Sanlam's Elite Umbrella Provident Fund to deal with my outstanding payment. I received an email stating that the fund is under liquidation. I completed all the documents and sent it to Sanlam. It's going to be a year and I have not received my funds. I've asked for feedback but did not received a response.
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Replies (2)0
Replies (2)Sanlam's replyOfficial
21 Jan 2019, 14:47Dear Kershnie
We acknowledge receipt of your complaint. This is unfortunate to hear we will refer this to our Sanlam Employee Benefits Department for investigation.
Kind Regards,
Client Relations
We acknowledge receipt of your complaint. This is unfortunate to hear we will refer this to our Sanlam Employee Benefits Department for investigation.
Kind Regards,
Client Relations
Sanlam's reply21 Jan 2019, 14:47
Official
Dear Kershnie
We acknowledge receipt of your complaint. This is unfortunate to hear we will refer this to our Sanlam Employee Benefits Department for investigation.
Kind Regards,
Client Relations
We acknowledge receipt of your complaint. This is unfortunate to hear we will refer this to our Sanlam Employee Benefits Department for investigation.
Kind Regards,
Client Relations
Sanlam's replyOfficial
22 Jan 2019, 08:12Dear Kershnie
We have been informed that the liquidator provided you with feedback via email.
Kind Regards,
Client Relations
We have been informed that the liquidator provided you with feedback via email.
Kind Regards,
Client Relations
Sanlam's reply22 Jan 2019, 08:12
Official
Dear Kershnie
We have been informed that the liquidator provided you with feedback via email.
Kind Regards,
Client Relations
We have been informed that the liquidator provided you with feedback via email.
Kind Regards,
Client Relations
