KK
Kershnie K

1 reviews | Active since Jun 2015

21 Jan 2019, 14:07

Elite Umbrella Provident Fund - Non Payment

I resigned from my previous employer in April 2018, I submitted my documents to the employer who did not submit the documents to Sanlam. I decided to contact the PFA to assist me with the matter who then contacted Sanlam's Elite Umbrella Provident Fund to deal with my outstanding payment. I received an email stating that the fund is under liquidation. I completed all the documents and sent it to Sanlam. It's going to be a year and I have not received my funds. I've asked for feedback but did not received a response.

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Replies (2)
Sanlam
Sanlam's reply21 Jan 2019, 14:47
Official
Dear Kershnie

We acknowledge receipt of your complaint. This is unfortunate to hear  we will refer this to our Sanlam Employee Benefits Department for investigation.

Kind Regards,
Client Relations
Sanlam
Sanlam's reply22 Jan 2019, 08:12
Official
Dear Kershnie 

We have been informed that the liquidator provided you with feedback via email.

Kind Regards,
Client Relations