JM
Jay M

1 reviews | Active since May 2012

29 Jun 2023, 09:45

*****ed staff representing sanlam

*****ed and bad service. The broker I used with sanlam is a **** and doesn't even know what she's doing, stay away from Blossom Mboweni (Retail Affluent: Sanlam Connect, Wealth Solutions Unit) she will lie like no one's business...sitting here after two weeks trying to get why my premiums were never adjusted as requested in May, no adequate response, she is not taking my calls or messages....

0
Replies (4)
Sanlam
Sanlam's reply29 Jun 2023, 10:14
Official
Good day Jay

We are sorry to hear about your service experience and have requested the responsible team to look into the matter and contact you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply30 Jun 2023, 07:46
Official
Good morning Jay

We have received feedback that initial contact has been made with you and that you are being assisted.

Regards
Sanlam Client Care
JM
Jay M's update21 Jul 2023, 13:22
Reviewer Update
Matter sorted, thanks to the Sanlam team for speedy response and assistance. Appreciated
Sanlam
Sanlam's reply21 Jul 2023, 13:26
Official
Good afternoon Jay

We are happy to hear this.

Thank you for your kind words.

Regards
Sanlam Client Care