1 reviews | Active since Jul 2023
******* - ******* - *******!!!
I DO NOT WANT YOUR POLICY Bad , Bad, service, the time they were still approaching us they were very nice because they wanted my money, I am not happy at all with the service, PATHETIC AND THIS COMES FROM A QUALIFIED INTERNATIONAL CALL CENTRE MANAGER FOR ALMOST 30 YEARS.....IN MY DAYS THERE NEVER WAS A CALL CENTRE THAT NEVER HAD TELEPHONE LINES!!!
They don't want to communicate you send them an email then bang lousy news, I was promised a confirmed personal loan if I take out a life cover policy of which the first installment gets deducted on the 15 August 2023 - BUT LAST NIGHT AT 20:00PM and installment was deducted and the loan was declined??
SANLAM has always been a good company in my days - NOW WHOEVER IS MANAGING THIS CALL CENTRE AS FAR AS MY EXPERIENCED IS CONCERNED MUST BE FIRED WITH IMMEDIATE EFFECT!!!
NO PHONE CALLS....WHAT!!! SEND AN EMAIL......TO GET ANSWERED WHEN?? AND MEANWHILE YOUR INSTALLMENTS ARE BEING DEDUCTED!!!
I AM INVOLVED IN THE MEDIA NOW AND IF I DONT RECEIVE IMMEDIATE ASSISTANCE I WILL SEND A REPORT OF THIS HORRIBLE AND ******* CALL CENTRE TO EVERY SOCIAL MEDIA PLATFORM AND I WILL DAMAGE YOUR REPUTATION.
CALL ME IMMEDIATLY!! *** carmelbstudio#gmail.com POLICYHOLDER: Carmel A Barbier POLICY#: SANLAMINDI18H0NI***
