LG
Lydia G
1 reviews | Active since Oct 2021
06 Dec 2023, 18:51
******
I settled my account but they still deducted premiums although a settlement letter was issue. It's nearly 2months later but no refund.
They will never hear from me ever again
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
07 Dec 2023, 07:40Good day Lydia
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
Sanlam's reply07 Dec 2023, 07:40
Official
Good day Lydia
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
Sanlam's replyOfficial
07 Dec 2023, 10:30Good day Lydia
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply07 Dec 2023, 10:30
Official
Good day Lydia
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care