1 reviews | Active since Mar 2021
Duplication of A *****ulent Policy by A Sanlam Consultant who is Masiviwe Jola.
I am Thabisa Mnyaka residing in Mdantsane Nu 17 in East London. I am currently working at Department of Education Rubusana in Mdantsane Zone 3, for a EPWP Project.
In January this year, A Sanlam consultant his name is Masiviwe Jola who *****ulently opened a policy under my name, through persal where they deducted money directly from my payslip. I took all the necessary step to be followed for the policy to be cancelled, I even had to travel to Sanlam to their Vincent Branch, I was assisted there by A lady named Eve Mapela. They canceled the policy they refunded my money for full 2 months.
Now i have just received my payslip for June Monthend. The very same culprit who is Masiviwe Jola *****ulently opened a new policy for the second time, same amount, I am able to find out about that after I have received my payslip on the 20th of June 2024 that is last week Thursday afternoon.
What Must I do now Sanlam??? where are your records that shows that this policy was cancelled,Which system are you using that is not able to pick up a case that is closed due to *****. I will not suffer the consequences of the staff that you hire. I am laying a charge. I need the details of the culprit. I am definitely opening a ***** case towards the consultant who continuously opens *****ulent policies under my name through persal. I also want to find out from you, The name of the person who works for Department of Education, Salaries Department who provides my personal information to your consultant. Reason why I am seeking such information, it is because Salaries Department closed off this case with all my certified copies, I'd document, affidavit and all the cancelation forms.
The Question is... How possible a *****ulently policy that was closed in a ***** relation to be opened again whilst all the necessary documents were provided.. Signed and Emailed to you.
Sanlam I urgently need answers from You.
Regards Thabisa Abongile Mnyaka
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
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Sanlam Client Care
We have received feedback that an email has been sent to you.
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Sanlam Client Care
