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Ellen N

1 reviews | Active since Apr 2018

16 Oct 2020, 13:14

DUPLICATE POLICY

Hi

I wanted to take a funeral policy for my daughter and I was told that she already has one. I asked the consultant to check who opened the policy because I can only cover for R10 000. The consultant told me that she cant help me, it's not fair since I'm the mother and want to take out a policy for my child.

I'm restricted and feel that there should be a way so that I can rest assured that my family is taken care off. Please look into the matter.

Regards Ntando-

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Replies (1)
Sanlam
Sanlam's reply16 Oct 2020, 16:00
Official
Dear Ellen, thank you for your review. We will investigate the matter and provide further feedback by direct e-mail. Regards. Assupol Complaints Manager