TM
TT M

1 reviews | Active since Aug 2011

03 May 2022, 11:54

Dreadful pension withdrawal

I left my previous employment in March, employer lodged a claim on exit. I have had zero communication from Sanlam regarding my pension withdrawal since. For the past 3 weeks whenever I call I'm told of Jan retrenchment backlog they're currently attending to, when are they going to get to March?? The system in place is totally unfair and a huge inconvenience. Sanlam keeps failing me.

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Replies (1)
Sanlam
Sanlam's reply03 May 2022, 12:22
Official
Dear Tsakani

We acknowledge your complaint.

The same has been referred to the relevant department for urgent handling.

Your can therefore expect a call from their office shortly to resolve the matter.

Kind regards

Client Relations