YM
Yolanda M
1 reviews | Active since May 2024
10 May 2024, 09:09
Double debited
I have a problem with Assupol refusing to cancel the policy I had with them. I have tried to call tem many times and sent emails with no replies. It's been 3 months now being double debited. I want a refund for all premium. I moved my policy to sanlam 3 months back
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
10 May 2024, 09:39Dear Yolanda, we take note of your comments and have escalated this matter to our retention to urgently assist further. Feedback will be provided to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply10 May 2024, 09:39
Official
Dear Yolanda, we take note of your comments and have escalated this matter to our retention to urgently assist further. Feedback will be provided to your direct e-mail. Regards, Assupol Complaints Manager
YM
Yolanda M's updateReviewer Update
10 May 2024, 13:05Kindly refund me the three premiums
YM
Yolanda M's update10 May 2024, 13:05
Reviewer Update
Kindly refund me the three premiums
Sanlam's replyOfficial
10 May 2024, 13:09We take note of your request and confirm that the matter is being attended to.
Sanlam's reply10 May 2024, 13:09
Official
We take note of your request and confirm that the matter is being attended to.