MN
MATSHEDISO N
1 reviews | Active since Jun 2018
27 Nov 2024, 09:57
Double debit
I have a funeral cover with Sanlam and I haven’t experienced any problems with them until on Monday the 25 November 2024 when they double debited my account with different Sanlam reference numbers (SANLAMINDI10FIS R302.32 and SL-DEBITS SANLAM ***1 R302.32) respectively. I have been trying to contact their customer care line to no vail. Can someone please get back to me urgently or I will have to log a dispute for the one debit order with my bank?
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
27 Nov 2024, 10:03Hello Matshediso
We are sorry to hear about this and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to hear about this and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply27 Nov 2024, 10:03
Official
Hello Matshediso
We are sorry to hear about this and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to hear about this and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
27 Nov 2024, 16:24Hello Matshediso
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
Sanlam's reply27 Nov 2024, 16:24
Official
Hello Matshediso
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care