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nomkhitha N
1 reviews | Active since Nov 2016
04 May 2018, 07:22
DOUBLE DEBIT
I HAVE ARRANGED FOR A DOUBLE DEBIT LAST MONTH APRIL OF R534 AND IT WENT THROUGH ON THE 30TH NOW THEY DEBITED MY ACCOUNT AGAIN TODAY THE 4TH OF MAY AND THAT WAS NEVER THE AGREEMENT AND THAT IS MY TRAVELLING MONEY THEY SUPPOSED TO DEBIT MONTH END NOT TODAY I WANT THAT MONEY IN MY ACCOUNT TODAY THIS IS MY TRAVELLING MONEY . I DONT UNDERSTAND WHY THEY DEBIT AGAIN it is NOT EVEN MONTH END OF MAY WHAT AM I SUPPOSED TO TRAVEL WITH THIS WAS NEVER THE AGREEMENT I AGREED TO !!!!
Helpful (0)
Replies (9)0
Replies (9)
Sanlam's replyOfficial
04 May 2018, 07:53Good day
We acknowledge receipt of your complaint and will arrange for investigation.
Thank you and Regards,
Client Relations
Best regards,
Sanlam's reply04 May 2018, 07:53
Official
Good day
We acknowledge receipt of your complaint and will arrange for investigation.
Thank you and Regards,
Client Relations
Best regards,
nN
nomkhitha N's updateReviewer Update
04 May 2018, 09:29im still waiting to be contact regarding my refund i need my money today still
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nomkhitha N's update04 May 2018, 09:29
Reviewer Update
im still waiting to be contact regarding my refund i need my money today still
Sanlam's replyOfficial
04 May 2018, 09:59We take note of your comment and will refer it to the relevant department to follow up.
Regards,
Client Relations
Best regards,
Sanlam's reply04 May 2018, 09:59
Official
We take note of your comment and will refer it to the relevant department to follow up.
Regards,
Client Relations
Best regards,
nN
nomkhitha N's updateReviewer Update
04 May 2018, 14:20IM STILL WAITING FOR MY REFUND TODAY STILL I WANT MY MONEY OR ELSE IM TAKING MY BUSINESS ELSEWHERE
nN
nomkhitha N's update04 May 2018, 14:20
Reviewer Update
IM STILL WAITING FOR MY REFUND TODAY STILL I WANT MY MONEY OR ELSE IM TAKING MY BUSINESS ELSEWHERE
Sanlam's replyOfficial
04 May 2018, 14:57We have been informed that you complaint is being attended to. One of our specialist made contact with you earlier today. I will request that she contact you again.
Regards,
Client relations
Best regards,
Sanlam's reply04 May 2018, 14:57
Official
We have been informed that you complaint is being attended to. One of our specialist made contact with you earlier today. I will request that she contact you again.
Regards,
Client relations
Best regards,
nN
nomkhitha N's updateReviewer Update
07 May 2018, 06:34I have waited the whole week for my money to be refunded still its not in my account yet I want my money today
nN
nomkhitha N's update07 May 2018, 06:34
Reviewer Update
I have waited the whole week for my money to be refunded still its not in my account yet I want my money today
nN
nomkhitha N's updateReviewer Update
07 May 2018, 09:22this Sanlam sky are really skelem when is my money being refunded?
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nomkhitha N's update07 May 2018, 09:22
Reviewer Update
this Sanlam sky are really skelem when is my money being refunded?
Sanlam's replyOfficial
07 May 2018, 10:03Good day Kima12
We can understand your frustration. We would appreciate your patience so that we can resolve the matter.
Regards
Client Relations
Best regards,
Sanlam's reply07 May 2018, 10:03
Official
Good day Kima12
We can understand your frustration. We would appreciate your patience so that we can resolve the matter.
Regards
Client Relations
Best regards,
Sanlam's replyOfficial
07 May 2018, 15:57Good day Kima12
It has been noted that the case has been resolved directly with you.
Regards
Client Relations
Best regards,
Sanlam's reply07 May 2018, 15:57
Official
Good day Kima12
It has been noted that the case has been resolved directly with you.
Regards
Client Relations
Best regards,