Don't use Sanlam Gap

Please do not use Sanlam Gap cover. I have never received such disgusting service. They ask you to submit a lot of paperwork per claim which would be in order if they actually then processed the claim. But your paperwork then goes into a void where no one has ever heard about it. Then you resend it and again no one has heard of it. When you escalate, again sending the paperwork again, no one gets back to you. I have now cancelled my debit order, maybe this will prompt a response, but probably still unlikely. They'll probably blacklist me with no communication.