AG
Averil G
1 reviews | Active since Aug 2017
10 May 2022, 14:38
Dont ***** from people
I have taken a loan with this dreadful company 4 years ago. I have never missed a payment even when I app**** for insurance relief when faced with salary cuts. The company still enjoyed the art of deducting the full/normal amount from my account. Even after I have paid off the loan account, they still continue to deduct me every month. When you call in to query, you will be for 2 hours and most agents do not know what they doing, they just play a game of puff and pass. When you send emails they never respond. So Now I will take you to the ombudsman
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Replies (2)
Sanlam's replyOfficial
10 May 2022, 15:29Dear Averil
We acknowledge receipt of your complaint. Your matter was referred to the relevant department for further investigation.
Regards
Client Relations
We acknowledge receipt of your complaint. Your matter was referred to the relevant department for further investigation.
Regards
Client Relations
Sanlam's reply10 May 2022, 15:29
Official
Dear Averil
We acknowledge receipt of your complaint. Your matter was referred to the relevant department for further investigation.
Regards
Client Relations
We acknowledge receipt of your complaint. Your matter was referred to the relevant department for further investigation.
Regards
Client Relations
Sanlam's replyOfficial
11 May 2022, 12:01Dear Averil
We received confirmation that our consultant contacted you. They are doing an in-depth investigation and will keep you updated on the progress thereof.
Regards
Client Relations
We received confirmation that our consultant contacted you. They are doing an in-depth investigation and will keep you updated on the progress thereof.
Regards
Client Relations
Sanlam's reply11 May 2022, 12:01
Official
Dear Averil
We received confirmation that our consultant contacted you. They are doing an in-depth investigation and will keep you updated on the progress thereof.
Regards
Client Relations
We received confirmation that our consultant contacted you. They are doing an in-depth investigation and will keep you updated on the progress thereof.
Regards
Client Relations