NM
Nkuli M
1 reviews | Active since Jul 2024
17 Jul 2024, 11:55
DONT RECOMMEND ASSUPOL
Very bad experience with Assupol regarding my claim I submit all relevant documents 8 July I called them to ask if all documents are correct and they gave me a ref no. Last week Wednesday I got an sms that they send me the progress of my claim in 48 hours, been sending emails no reply from assupol!!!I called yesterday I can't get through they lines are busy !!! It's sad that when they wanted the sale they called 10× a day !!!
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Sanlam's replyOfficial
17 Jul 2024, 12:23Dear Nkuli, thank you for your review. Our apology for the frustration caused. We are investigating this and will provide feedback to your direct e-mail as soon as possible. Regards, Assupol Complaints Manager
Sanlam's reply17 Jul 2024, 12:23
Official
Dear Nkuli, thank you for your review. Our apology for the frustration caused. We are investigating this and will provide feedback to your direct e-mail as soon as possible. Regards, Assupol Complaints Manager