SP
SHAUN P

1 reviews | Active since Nov 2013

06 May 2018, 21:03

DON'T invest your money in SANLAM

I was contact by another company they use to claim back my provident fund in January so after I sent through all my documents then they gave me the contact number for Sanlam to call to query my amount and when it will be paid out so I did and I spoke too an advisor there and she said all documents are there and my payment will be made in 3 months time,end of April so I waited and I called them the other day and the another advisor told me they didn't pay out as yet and his system is down and he will follow up and call me back so up to now nobody called me back and no money is paid to my account. Its taking so long as they are still collecting all the interest on the money also

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Replies (2)
Sanlam
Sanlam's reply06 May 2018, 21:08
Official

Good evening

We acknowledge receipt of your complaint we will contact you on monday.

Kind regards

Client relations

Sanlam
Sanlam's reply09 May 2018, 15:31
Official

Good day

We have been informed that our Sanlam Employee Benefits department provided you with feedback via email.

Kind regards,

Client Relations