Don’t even try doing a two-pot withdrawal with Sanlam - a complete waste of time and energy. No communication! Hours of wasted phone time listening ti recorded messages! DISASTER

If I could give them a ZERO star rating, then I would!! Absolutely terrible customer service!!

Did a Two Pot withdrawal request six weeks ago! I was guaranteed that payment would be processed by the 5th Nov 2024, at the latest.

Today, 4th Nov 2024, I call in (1hr waiting time) and discover that they are very SORRY…but they cannot process my request because they are understaffed and do not have enough resources!! For ‘F’ sake!!!

I am moving my investments from them!!