TS
Tatum S

1 reviews | Active since Feb 2020

28 Jan 2025, 19:54

Don't do it. Hopefully their other products are better than this offer of supposed 'benefits'. If you do it, do your research.

I signed up for Sanlam Reality, where a monthly fee gets you access to certain benefits. I joined to access Tax Tim for free as a benefit. However, Sanlam has now introduced a prompt where you have to consent to giving them a 'high level financial summary' of your taxes and agree to a phone call by a financial advisor to give you guidance. IT IS NOT A BENEFIT IT IS A TRAP. I'm cancelling, except the app is currently not working, so I will call in tomorrow.

0
Replies (2)
Sanlam
Sanlam's reply28 Jan 2025, 19:59
Official
Good day Tatum

We apologise for your service experience and have requested the Sanlam Reality department to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply29 Jan 2025, 09:51
Official
Good day Tatum

Sanlam Reality has not been able to get hold of you telephonically and have sent you an email.

Regards
Sanlam Client Care