RG
Riaan G
1 reviews | Active since Oct 2009
02 Apr 2026, 14:33
Dont care about you, just after comm
Very unhappy with Sanlam and Bluestar. My advisor when I eanted to increase my premium said my policy cant be increased and opened a second RA for me. On the app I managed without any issues I could increase the premium.
He contacted mr and asked that I do not make changes on my policies via the app but through him. He is unable to even answer the most simple of questions, yet he eants me to increase again.
I requested Sanlam to remove him from my accounts but they just dont reply to emails
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
02 Apr 2026, 14:36Good day Riaan We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply02 Apr 2026, 14:36
Official
Good day Riaan We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
10 Apr 2026, 13:46Good day Riaan This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply10 Apr 2026, 13:46
Official
Good day Riaan This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care
Sanlam Client Care
RG
Riaan G's updateReviewer Update
10 Apr 2026, 14:31Yes, you did take immediate action and I appreciate it!
Once I have the abitrator outcome I will update the post also.
Once I have the abitrator outcome I will update the post also.
RG
Riaan G's update10 Apr 2026, 14:31
Reviewer Update
Yes, you did take immediate action and I appreciate it!
Once I have the abitrator outcome I will update the post also.
Once I have the abitrator outcome I will update the post also.
RG
Riaan G's updateReviewer Update
13 Apr 2026, 14:19Highly dissapointed that the abitrator has not investigated yet my details was given out to external financial advisors with even less insite on my account? I never gave permissiin for this!
RG
Riaan G's update13 Apr 2026, 14:19
Reviewer Update
Highly dissapointed that the abitrator has not investigated yet my details was given out to external financial advisors with even less insite on my account? I never gave permissiin for this!
RG
Riaan G's updateReviewer Update
15 Jul 2026, 07:184 months later and still "technical issues" and not sorted
RG
Riaan G's update15 Jul 2026, 07:18
Reviewer Update
4 months later and still "technical issues" and not sorted