***** Claim Tactics

On the 26th of February 2019, I put in a early retirement claim on my policy (policy number ********** 0x2 ).

I recieved an email confirming reciept of my claim ( Service Request Number ********** 401 ). I submitted all the required documents.

Since then I have recieved no correspondence regarding my claim. I have followed up 4 times and I keep being sent from pillar to post. I keep asking to be put through to the agent handling my claim, and they keep telling me the agent will call me back, but no one has called me.