Do not take out any policy with SANLAM very bad service

Clearly no remorse or any empathy towards client show are in need. Instead their staff drop calls on clients. They come up with excuses as to why system generated mails are sent to. People are grieving and in need of their assistance instead we are being treated as beggars. Every time a person calls in there's excuses. They could not even advise me who accessed my policy last. 20 minutes on one call to sort out a funeral claim but the staff just don't care.