LV
Luyanda V
1 reviews | Active since Jul 2023
22 Jan 2025, 08:09
DO NOT OPEN THE RETIREMENT ANNUITY WITH SANLAM YOU WILL BE SORRY
Claim made in September 2024 since Sanlam has been calculating money to pay out my husband. He put the claim because he is in need of the money but the dates has been changing since. Every time you come up with the excuse that the money is being calculated. 21st Tuesday you said the money will be in the account then Thursday now you call you say Friday. Sanlam does not respect people or have no integrity at all no honestly. I'm 120% sure tomorrow they will call and say Tuesday forgetting they said Friday. So quick to deduct the money at no fail. You honestly don't care about your customers as long as you get what you want out of them.
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Replies (4)
Sanlam's replyOfficial
22 Jan 2025, 08:17Good day Luyanda
We are sorry to hear of your poor client service experience. Please respond to our private message.
Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply22 Jan 2025, 08:17
Official
Good day Luyanda
We are sorry to hear of your poor client service experience. Please respond to our private message.
Regards
Sanlam Client Care
Sanlam Client Care
LV
Luyanda V's updateReviewer Update
22 Jan 2025, 10:17You are correct but the money still not been paid still changing dates the reason I complained about in the first place nothing you say is true. I'm trying to show you you are doing the same thing since September 2024. I will be complaining again Friday
LV
Luyanda V's update22 Jan 2025, 10:17
Reviewer Update
You are correct but the money still not been paid still changing dates the reason I complained about in the first place nothing you say is true. I'm trying to show you you are doing the same thing since September 2024. I will be complaining again Friday
Sanlam's replyOfficial
22 Jan 2025, 10:29The policyholder has been contacted and feedback was provided. We suggest that you contact the policyholder for further information.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply22 Jan 2025, 10:29
Official
The policyholder has been contacted and feedback was provided. We suggest that you contact the policyholder for further information.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
LV
Luyanda V's updateReviewer Update
22 Jan 2025, 10:47What I'm saying Friday will become next week Tuesday. Yesterday , yes was with him when you calked **** again. I'm just point out stop this thing of being dishonest to your client
LV
Luyanda V's update22 Jan 2025, 10:47
Reviewer Update
What I'm saying Friday will become next week Tuesday. Yesterday , yes was with him when you calked **** again. I'm just point out stop this thing of being dishonest to your client