1 reviews | Active since Sept 2016
Do not honour turnaround Time.
Sanlam is very quick to take your money but when it comes to claiming it back its another story. They state 15-20 working days but its a a LIE. I have been in contact with them to get my late mothers retirement annuity sorted for 3months. Each week we phone in and get told it will be sorted next week. There are extra bills to be paid and Sanlam call center agents don't seem to care, they just give you an answer you want. This is unprofessional, I am extremely irritated with their attitude towards urgency of this matter
Good day
We acknowledge receipt of your complaint and will arrange for urgent investigation.
Kind regards,
Client Relations
Good day
We acknowledge receipt of your complaint and will arrange for urgent investigation.
Kind regards,
Client Relations
Good day
We have been informed that Ms Blomerus made contact with you. She confirmed that she will keep you informed.
Thank you and regards,
Client relations
Good day
We have been informed that Ms Blomerus made contact with you. She confirmed that she will keep you informed.
Thank you and regards,
Client relations
Good day
We have been informed that the payment was finalized. We apologise for the poor service you received . Thank you so much for bringing this to our attention.
Regards
Client Relations
Good day
We have been informed that the payment was finalized. We apologise for the poor service you received . Thank you so much for bringing this to our attention.
Regards
Client Relations