ZM
Zanele M

1 reviews | Active since Jan 2020

02 Jan 2020, 19:57

Divorce settlement

I have apply for my divorce settlement since September 2019 which I was told it takes only six week to pay out I'm still waiting even now when I call I'm told that documents not done. Very bad service

0
Replies (2)
Sanlam
Sanlam's reply03 Jan 2020, 09:06
Official
Good day, Zanele We are mindful that the client experience was not perhaps what you expected.  We are committed to change it.  Kindly provide your ID number or policy number and we'll look into it.   
RegardsClient Relations
Sanlam
Sanlam's reply08 Jan 2020, 14:48
Official
Good day, Zanele

We have been informed that one of our consultants has made contact with you and advised you of the way forward. We do encourage you to make direct contact with the consultant for a more expeditious handling of your case. 

Kind regards,
Client Relations