LL
Leandra L

1 reviews | Active since Nov 2010

29 Sept 2018, 00:16

Divorce Claim in favour of member

Based on my ex husbands policy where I completed a divorce claim I was not assisted as the policy was in a rush to pay out his policy to him though we were married in community of property Sanlam failed to see the reasoning behind the divorce claim due to drug addiction on the members part and myself raising 3 children with no support. Due to the rush to pay out the policy and not see the result to split the policy for the minor children The paid out funds is been spent merely on drugs. It saddens me to see that though there were divorce papers and procedures in place that Sanlam wanted to pay out asap in order for the funds not to gain anymore interest and write off the member despite my fight. Due to prejudice on the my part I am unable to take Sanlam up in court as I am taking care of my 3 children with no support The system Sanlam has obtained is not just and the matter was not dealt with correctly

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Replies (1)
Sanlam
Sanlam's reply29 Sept 2018, 00:28
Official

Dear Leandra

We acknowledge receipt of your complaint amd will investigate the matter.

Kind regards

Client Relations