DISSATISFIED WITH THE SERVICE

Item: Sanlam
Rating: 1
Author: Lindiwe N

Greetings! Was never happy with the service I was provided. Wanted to know more about my Retirement policy but consultant was reluctant to explain which displayed a state of being inefficient

Helpful (0)

Replies (2)

Sanlam's replyOfficial

16 Oct 2023, 14:07

Good day Lindiwe

We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.

Regards
Sanlam Client Care

Sanlam's reply16 Oct 2023, 14:07

Official

Good day Lindiwe

We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.

Regards
Sanlam Client Care

Sanlam's replyOfficial

17 Oct 2023, 09:57

This is to confirm that a consultant has called you and provided feedback via email.

Regards
Sanlam Client Care

Sanlam's reply17 Oct 2023, 09:57

Official

This is to confirm that a consultant has called you and provided feedback via email.

Regards
Sanlam Client Care