SQ
Sibongile Q
1 reviews | Active since Mar 2022
01 Mar 2022, 11:53
Dissatisfied client
A very useless client service consultant that promised to give me a call to finalize my policy on 25 Friday 2022, guess what he never dare to give me a call and I'm very disappointed at your client service consultant they render a useless service to the clients I'm going to cancel all my policies with you.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
01 Mar 2022, 12:17Good day Sibongile, we take note of your concerns and do apologise for any inconvenience caused. We will look into this and provide further feedback to your direct e-mail address. Regards, Assupol Complaints Manager
Sanlam's reply01 Mar 2022, 12:17
Official
Good day Sibongile, we take note of your concerns and do apologise for any inconvenience caused. We will look into this and provide further feedback to your direct e-mail address. Regards, Assupol Complaints Manager
SQ
Sibongile Q's updateReviewer Update
01 Mar 2022, 12:33The consultant name is Raymond he's very *********** I've ended up using my own airtime to get hold of your client services.
SQ
Sibongile Q's update01 Mar 2022, 12:33
Reviewer Update
The consultant name is Raymond he's very *********** I've ended up using my own airtime to get hold of your client services.
Sanlam's replyOfficial
01 Mar 2022, 12:56Noted thank you
Sanlam's reply01 Mar 2022, 12:56
Official
Noted thank you