Disrespectful Representative

I attempted to cancel my Gap Cover with Sanlam. The respresentative I was connected with, Ayanda, was disrespectful and further blamed me for taking the cover, saying ‘why would I take a cover if I was not sure about what it meant’ when I had stated that I would like to cancel. His tone was condescending and of not help at all.

I will never recommend Sanlam to anyone I know because of the disrespectful assistant I received.