MR
Mile R
1 reviews | Active since Feb 2014
04 Feb 2025, 09:14
Disregarding valued clients
I'm starting to be sceptic about this company, you claim online they claim that your claim is not reflecting, you ask for a call they don't call, totally disregard the client, I'm very much disappointed, even last year they disappointed me.
Helpful (0)
Replies (9)0
Replies (9)
Sanlam's replyOfficial
04 Feb 2025, 09:33Good day Mile, thank you for your review. We apologise for any frustration caused and will urgently look into this. Our feedback will be sent to your direct e-mail address. Regards, Assupol Complaints Manager
Best regards,
Sanlam's reply04 Feb 2025, 09:33
Official
Good day Mile, thank you for your review. We apologise for any frustration caused and will urgently look into this. Our feedback will be sent to your direct e-mail address. Regards, Assupol Complaints Manager
Best regards,
MR
Mile R's updateReviewer Update
04 Feb 2025, 09:50I don't want your email, slowly surely becoming stress in my life
MR
Mile R's update04 Feb 2025, 09:50
Reviewer Update
I don't want your email, slowly surely becoming stress in my life
Sanlam's replyOfficial
04 Feb 2025, 10:04Noted
Best regards,
Sanlam's reply04 Feb 2025, 10:04
Official
Noted
Best regards,
MR
Mile R's updateReviewer Update
04 Feb 2025, 10:06You never changed from your habits shame
MR
Mile R's update04 Feb 2025, 10:06
Reviewer Update
You never changed from your habits shame
Sanlam's replyOfficial
04 Feb 2025, 10:11We apologise for the frustration.
Best regards,
Sanlam's reply04 Feb 2025, 10:11
Official
We apologise for the frustration.
Best regards,
MR
Mile R's updateReviewer Update
04 Feb 2025, 10:12- You are good in that department, also bac in business practice
MR
Mile R's update04 Feb 2025, 10:12
Reviewer Update
- You are good in that department, also bac in business practice
Sanlam's replyOfficial
04 Feb 2025, 10:30We have requested our claims management team to urgently check the portal claim you have submitted. Have you received any reference number after your submitted the claim on the portal, that might assist us in our investigation?
Best regards,
Sanlam's reply04 Feb 2025, 10:30
Official
We have requested our claims management team to urgently check the portal claim you have submitted. Have you received any reference number after your submitted the claim on the portal, that might assist us in our investigation?
Best regards,
MR
Mile R's updateReviewer Update
04 Feb 2025, 10:41I'm no longer interested, Assupol has let me down for long time
MR
Mile R's update04 Feb 2025, 10:41
Reviewer Update
I'm no longer interested, Assupol has let me down for long time
Sanlam's replyOfficial
04 Feb 2025, 10:44We will let you know once our claim team has been able to allocate and process the claim, in absence of the reference number we requested.
Best regards,
Sanlam's reply04 Feb 2025, 10:44
Official
We will let you know once our claim team has been able to allocate and process the claim, in absence of the reference number we requested.
Best regards,