VB
Veena B

1 reviews | Active since Jun 2019

10 Jun 2019, 17:47

Disregard for what is rightfully mine

Is it normal practice to pay out a pension fund and NOT provide a statement??????I have been calling constantly for my statement with no feedback to date and my pension was paid in March already. Totally ***********...what is it going to take to get what is rightfully mine????????????????

0
Replies (3)
Sanlam
Sanlam's reply10 Jun 2019, 18:02
Official
Dear Veena

We acknowledge receipt of your complaint and will investigate it urgently.

Kind regards
Sanlam Client Relations
VB
Veena B's update10 Jun 2019, 18:47
Reviewer Update
I spoke to the manager Julia Jardin who promised to provide the statement today but nothing has been done
Sanlam
Sanlam's reply11 Jun 2019, 08:19
Official
We take note of your comment.
Regards,
Client Relations