Disgusting service delivery

Item: Sanlam
Rating: 1
Author: Fergil J

It's now 3 months everytime when I phone to find out about my provident when will it be paid out the same song over and over the matter is being escalated so what does the people do than that supposed to sign our documents off do if they not doing there work this is beyond pathetic service I'm disgusted how you still can receive your salary each month without doing any work

Helpful (0)

Replies (2)

Sanlam's replyOfficial

01 Apr 2025, 18:07

Good day Fergil

We are sorry to learn that you have still not been assisted and have arranged for the responsible team to contact and assist you.

Regards
Sanlam Client Care

Sanlam's reply01 Apr 2025, 18:07

Official

Good day Fergil

We are sorry to learn that you have still not been assisted and have arranged for the responsible team to contact and assist you.

Regards
Sanlam Client Care

Sanlam's replyOfficial

08 Apr 2025, 10:06

Good morning Fergil

We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.

You are welcome to reply to their email for any further assistance you require.

Regards
Sanlam Client Care

Sanlam's reply08 Apr 2025, 10:06

Official