1 reviews | Active since Jun 2018
Disgusting service
My mother is Friday Stafford. She opened a Policy with Assupol some years ago before she discovered that she had been diagnosed with Cancer. The institute has been debit her monthly premium as per usual without any Hassels. Last month I had emails back and forth with a gentleman named Ahmed as Your organization threatened to lapse her policy if she doesn't make payment get she had informed the East London branch that she had been medically borded from work and awaiting her payout.
Last week she came to the office in East London to complete paperwork regarding her fixed payment dates.
Thereafter no communication until this morning when someone from the branch had informed her that the policy lapsed before of her condition. Thus is Utterly unacceptable she had been paying for years before she even discovered that she had been diagnosed with Cancer.
WE WANT OUT MONEY BACK as she had not been informed about this YET YOU HAVE BEEN DEBITING ALL THESE Years!!!!!
We need answered ASAP.
Noted.
Regards
Noted.
Regards
It seems to me that they're disregard people's time and money let alone.
Surely the only way to get these people's attention is to report them to the authority.!
It seems to me that they're disregard people's time and money let alone.
Surely the only way to get these people's attention is to report them to the authority.!