SK
Siyabong K
1 reviews | Active since Nov 2020
02 Mar 2021, 08:22
Disgusting service
I have submitted a funeral claim at sanlam groblersdal branch on the 5th February 2021 no response from them, I tried making follow up several time via phone and they just send you from pillar to post, I sent an email on the 22nd February and they acknowledged receipt but no response
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
02 Mar 2021, 08:55Dear Siyabong
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will make contact with you shortly.
Kind regards
Client Relations
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will make contact with you shortly.
Kind regards
Client Relations
Sanlam's reply02 Mar 2021, 08:55
Official
Dear Siyabong
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will make contact with you shortly.
Kind regards
Client Relations
We acknowledge your complaint.
The matter has been referred to the relevant department for urgent handling.
Their office will make contact with you shortly.
Kind regards
Client Relations
Sanlam's replyOfficial
03 Mar 2021, 08:54Dear Siyabong
We have been informed that one of our consultants made contact with you. They have confirmed that they are busy investigating and will keep you updated.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants made contact with you. They have confirmed that they are busy investigating and will keep you updated.
Kind regards,
Sanlam Client Relations
Sanlam's reply03 Mar 2021, 08:54
Official
Dear Siyabong
We have been informed that one of our consultants made contact with you. They have confirmed that they are busy investigating and will keep you updated.
Kind regards,
Sanlam Client Relations
We have been informed that one of our consultants made contact with you. They have confirmed that they are busy investigating and will keep you updated.
Kind regards,
Sanlam Client Relations