Disgusting Service

Alert to anyone wanting GAP Cover please do thorough research on Sanlan Kaelo Gap Cover should you be considering them. Absolutely disgusting service on claim submissions then to discover another player in the claim chain Med Claim Assist (MCA) Still waiting to be covered since our first communication with Kaelo since 17 Jan 2024 let alone all the telephone calls to them and number of consultants we've spoken to including a so called manager. So much for their 7 to 14 day processing claim process and procedures !!! Sanlam please get your act together with Kaelo who is carrying and tarnishing your name and reputation.