Disgusting Service
Your trust agents are rude and inconsiderate .... Regardless of by brothers child not not have received his monthly funds she had the nerve of even hanging up on me
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Replies (3)0
Replies (3)
Sanlam's replyOfficial
06 Jan 2026, 09:08Good morning, Ziphora
We are so sorry to learn of your poor service experience and would like to assist.
Please send us a private reply with the ID number of the beneficiary.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
We are so sorry to learn of your poor service experience and would like to assist.
Please send us a private reply with the ID number of the beneficiary.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
Sanlam's reply06 Jan 2026, 09:08
Official
Good morning, Ziphora
We are so sorry to learn of your poor service experience and would like to assist.
Please send us a private reply with the ID number of the beneficiary.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
We are so sorry to learn of your poor service experience and would like to assist.
Please send us a private reply with the ID number of the beneficiary.
On receipt of it, we will escalate the matter for assistance.
Be assured that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
's updateReviewer Update
06 Jan 2026, 09:30Ref number
***4
There is another one as well +***2 you can contact her,he name is Basetsana.She also didn't get funds
So sad how people on the other side think they have power
Nonsense
***4
There is another one as well +***2 you can contact her,he name is Basetsana.She also didn't get funds
So sad how people on the other side think they have power
Nonsense
's update06 Jan 2026, 09:30
Reviewer Update
Ref number
***4
There is another one as well +***2 you can contact her,he name is Basetsana.She also didn't get funds
So sad how people on the other side think they have power
Nonsense
***4
There is another one as well +***2 you can contact her,he name is Basetsana.She also didn't get funds
So sad how people on the other side think they have power
Nonsense
Sanlam's replyOfficial
06 Jan 2026, 09:48Hello Siphora
Is your brother's child with the Sanlam Trust Beneficiary Fund or with the Sanlam Beneficiary Fund (Legacy Beneficiary Fund)?
You are welcome to send us a private reply with his/her ID number.
Also, do you perhaps have the same information for Basetsana?
Regards
Sanlam Client Care
Is your brother's child with the Sanlam Trust Beneficiary Fund or with the Sanlam Beneficiary Fund (Legacy Beneficiary Fund)?
You are welcome to send us a private reply with his/her ID number.
Also, do you perhaps have the same information for Basetsana?
Regards
Sanlam Client Care
Sanlam's reply06 Jan 2026, 09:48
Official
Hello Siphora
Is your brother's child with the Sanlam Trust Beneficiary Fund or with the Sanlam Beneficiary Fund (Legacy Beneficiary Fund)?
You are welcome to send us a private reply with his/her ID number.
Also, do you perhaps have the same information for Basetsana?
Regards
Sanlam Client Care
Is your brother's child with the Sanlam Trust Beneficiary Fund or with the Sanlam Beneficiary Fund (Legacy Beneficiary Fund)?
You are welcome to send us a private reply with his/her ID number.
Also, do you perhaps have the same information for Basetsana?
Regards
Sanlam Client Care