NM
Naledi M
1 reviews | Active since Jul 2019
21 Feb 2024, 11:45
Disgusting Insurer
<div>No matter what you do, DO NOT and i mean DO NOT open or even consider a policy with Assupol. They will debit your account without fail then refuse to accept the claim when its time to pay. They come up, with excuses not to pay. NEVER EVER AGAIN</div>
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Sanlam's replyOfficial
21 Feb 2024, 15:31Good day Naledi, we take note of your review and am sorry to hear about your unfortunate experience. We will investigate this further and provide feedback to your direct e-mail. It is important to remember that all claims are assessed in line with the information the applicant provided in the application form and the policy provisions that applies to that product. Regards, Assupol Complaints Manager
Sanlam's reply21 Feb 2024, 15:31
Official
Good day Naledi, we take note of your review and am sorry to hear about your unfortunate experience. We will investigate this further and provide feedback to your direct e-mail. It is important to remember that all claims are assessed in line with the information the applicant provided in the application form and the policy provisions that applies to that product. Regards, Assupol Complaints Manager