Disgusting customer service

Item: Sanlam
Rating: 1
Author: Lily G

Is it was possible to not give a star at all I would, Sanlam service is so poor, I have been calling for 4 days now trying to get my policy schedule with no luck of being directed to an actual human being. Your service is pathetic

Helpful (0)

Replies (2)

Sanlam's replyOfficial

17 Mar 2026, 11:46

Good day Lily We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care

Sanlam's reply17 Mar 2026, 11:46

Official

Good day Lily We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life. Regards
Sanlam Client Care

Sanlam's replyOfficial

17 Mar 2026, 14:18

This is to confirm that you have been contacted and assisted.

Regards
Sanlam Client Care

Sanlam's reply17 Mar 2026, 14:18

Official

This is to confirm that you have been contacted and assisted.

Regards
Sanlam Client Care