RB
Rosline B

1 reviews | Active since Sept 2024

18 Sept 2024, 11:28

Disgusted and hungry Customer

Good day

Disgusted Customer

I have been retrenched by the Post Office and my last day of work was 30 April 2024.

The Post Office Retirement Fund is with Sanlan. On numerous occasions I called Sanlam to enquire about how far the process of my documents are and no one could give me an answer. I then emailed and my last email was sent on 16 August 2024. To date, no response.

I am so so disappointed and Disgusted that such a big institution can harm a person so badly by not getting an income. This is so so painful to not get an income.

I have no other choice but to try this avenue to get an income.

Hoping to receive a positive response.

Regards

Rosline

0
Replies (2)
Sanlam
Sanlam's reply18 Sept 2024, 11:54
Official
Good day Rosline

We apologise for your poor service experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply19 Sept 2024, 17:51
Official
Good day Rosline

We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you with this matter.

Regards
Sanlam Client Care