RB
Rosline B
1 reviews | Active since Sept 2024
18 Sept 2024, 11:28
Disgusted and hungry Customer
Good day
Disgusted Customer
I have been retrenched by the Post Office and my last day of work was 30 April 2024.
The Post Office Retirement Fund is with Sanlan. On numerous occasions I called Sanlam to enquire about how far the process of my documents are and no one could give me an answer. I then emailed and my last email was sent on 16 August 2024. To date, no response.
I am so so disappointed and Disgusted that such a big institution can harm a person so badly by not getting an income. This is so so painful to not get an income.
I have no other choice but to try this avenue to get an income.
Hoping to receive a positive response.
Regards
Rosline
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
18 Sept 2024, 11:54Good day Rosline
We apologise for your poor service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We apologise for your poor service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply18 Sept 2024, 11:54
Official
Good day Rosline
We apologise for your poor service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We apologise for your poor service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
19 Sept 2024, 17:51Good day Rosline
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you with this matter.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you with this matter.
Regards
Sanlam Client Care
Sanlam's reply19 Sept 2024, 17:51
Official
Good day Rosline
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you with this matter.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that they will be assisting you with this matter.
Regards
Sanlam Client Care
